description du poste

Our client:This client creates innovative storage and data management solutions that help accelerate business breakthroughs and deliver outstanding cost efficiency.Role Overview:Research and identify solutions to software and hardware issues L2Responding to customer queries in a timely and accurate way, via phone, email or chatDiagnose and troubleshoot technical issues, including account setup and network configurationProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)Provide prompt and accurate feedback to customersYour Profile:Fluent in German skills both in writing and speakingExperience in Technical Support L2 roleKnowledge at least of one of the below:Cluster-Mode Storage Solutions and related technologiesUNIX/Linux configuration, administration, and technical supportMicrosoft Windows environment configuration, system administration, and technical supportNAS and/or SAN storage and surrounding infrastructureMetroClusterSAN storage infrastructure (Broadcom, Cisco)The interoperability of enterprise applications (such asMicrosoft Exchange, Microsoft SQL Server, Oracle, and SAP) with storage systems and solutionsServer and Desktop Virtualization Solutions (such asVMware, Microsoft Hyper-V, Citrix)Storage Management Software SuiteData Protection Software and related backup technologyPerformance issues relating to storage solutionsExpertise in one or more cloud solutions is a plus:oAWS Cloud solutionso Google Cloud solutionsWhat is in for youCompetitive salary depending onExperience - basic 59k-64k plus bonus annuallyGreat work environment and full training provided.Permanent contract directly with the client.Office Cork - Hybrid- remote opportunitiesCareer progression.Generous relocation package.Interested? Feel free to apply using the link above or reach out to me atvivian.rodriguez@cpl.ieWhy Apply Through Cpl?I will help you refine your search and present you with the most relevant opportunities that maybe are not advertised elsewhere.I will help youupdate your CV, prepare for job interviews and educate you on specific market insights.I have strong relationships with hiring managers and can get your CV in front of the right person rather than getting lost in an inbox of applicationsGerman, German speakers, German In Ireland, NFS, CIFS, SAN , iSCSI, TCP/IP, RAID, DNS, NIS and AD, UNIX/Linux configuration, administration and technical support, NAS and/or SAN storage and surrounding infrastructure, AWS Cloud solutions, Google Cloud solutions, Microsoft Windows environment configuration#LI-VR1 #J-18808-Ljbffr