description du poste

Kamino Retail Technical Account Manager

Join us in shaping the future of retail media through innovation, collaboration, and strategic prowess.

Role Overview:

Leverage your technical expertise to enhance our dynamic team as a Technical Account Manager at Kamino Retail. You'll provide high-quality technical solutions, build strong client relationships, and play a crucial role in achieving our objectives.

Key Responsibilities:

• Collaborate closely with cross-functional teams to understand client needs and propose tailored technical solutions.
• Ensure successful implementation of technical solutions for clients, ensuring seamless integration and an exceptional experience.
• Provide top-tier technical support to clients, resolving issues and addressing inquiries efficiently and timely.
• Act as a crucial liaison between internal technical teams and clients, ensuring transparent communication and client satisfaction.
• Actively participate in identifying product improvement opportunities and conveying customer feedback to the development team.

Qualifications:

• Demonstrate a solid understanding of technologies related to retail media and a passion for technical solutions.
• Prior experience in a similar technical solution management role, preferably within the retail media industry.
• Excellent communication and interpersonal skills to collaborate effectively with clients and internal teams.
• Proactively troubleshoot technical issues and provide optimal solutions.
• Manage multiple tasks and projects concurrently while maintaining meticulous attention to detail.
• Knowledge of programming languages and project management is a plus.

Benefits:

• Gain hands-on experience in a professional environment focused on technical solutions within the retail media industry.
• Develop and refine your technical and interpersonal skills through diverse, practical experience.

Estimated salary: $100,000 - $150,000 per year.