Server AM (Catalina) - Tbwa Chiat/Day Inc
  • Grand
description du poste

At Hotel Indigo we serve the curious – people who are inspired by new places, new people and new ideas. With hotels in culturally diverse locations all over the world, no two properties are the same. Each is part of the pulse and the rhythm of a place, drawing on the story of its local area to inspire every aspect of the hotel, from intriguing design to distinctive local ingredients in our menus. We’re a global family of properties, bound together by a common desire to give our guests not merely a room, but a place.How We're DifferentHotel Indigo, Grand Cayman is an upper upscale lifestyle hotel opened in the Spring of 2024, offering 282 guest rooms with views across the Caribbean Sea, multiple restaurants, an expansive pool deck and rooftop bar, for a uniquely local experience that brings into harmony the novel and the known, awakening the curiosity to join in, venture out, and encounter the meaningful connections that lead to life’s true riches.Just as no two neighborhoods are alike, no two Hotel Indigo hotels are alike, and no two Team Members are alike. We are looking for bright, confident, and free-spirited people to join our team!What You'll DoProvide guests with quality customer service by demonstrating excellent knowledge of all menu items.Serve food and beverages to guests in a punctual, courteous, efficient and accurate manner.Act as an advocate for the restaurant, creating personal experiences and developing relationships with guests.Provide support and assistance to your team while keeping all areas clean, dry and safe.Greet and welcome guests promptly.Receive and take guest orders, processing them in the POS system quickly and accurately.Prepare and serve meal accompaniments to guests.Learn and maintain product knowledge of food, wine, and beverage menus.Ensure guests have an enjoyable experience; relay complaints to management.Open bottled wine for guests (wine service).Perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso).Assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones as needed.Attend all company and restaurant required trainings and meetings.Maintain constant communication with support staff and management.Additional projects and responsibilities may be assigned as needed.What You Bring1 year of experience in a similar or supportive role at an upscale/full-service dining venue preferred.Food Handler and Alcohol Awareness Certification(s) (if applicable).Able to prioritize multiple tasks in a dynamic environment.Ability to learn, retain, and present product, menu, and allergy information to guests.Knowledge of or ability to learn the restaurant POS system is required.Must be able to calculate the correct bill amount and use proper credit card and money handling skills.Excellent communication and presentation skills.Passion for creating and personalizing guest experiences; highly motivated and flexible with the ability to take initiative.This position requires a flexible schedule, must be able to work evenings, weekends, and holidays.The hourly pay range for this role is $6 to $7 USD plus gratuities. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, pension, meal per shift, and many other benefits to eligible employees.Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage our employees to understand, accept, and celebrate differences among people. This includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders.Be Yourself. Lead Yourself. Make it Count.Apply for this job #J-18808-Ljbffr

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