description du poste

ph3Philanthropy tools and process coordinator /h3 pYOUR WORK ENVIRONMENTbr/Why AXA? Every day, we work together for human progress by protecting what matters. A mission that puts a smile on your face and makes you want to get up in the morning!br/One of the world's leading insurers in the protection of property, people and assets, AXA is 145,000 employees and contributors who are committed to our customers on a daily basis, 51 countries in which we distribute our products and services and more than 90 million customers who place their trust in us worldwide. As a responsible corporate citizen, AXA is committed to social and environmental causes on a daily basis. We are committed to an inclusive policy that recognizes and values individual differences. Do these ambitions speak to you? Then come and change the world with us!br/The headquarters of the AXA Group (GIE AXA) brings together our corporate activities. It provides guidance and support to subsidiaries around the world, to ensure the coordination and monitoring of the Group's global strategy, the application of its standards, the consistency of commercial approaches and the sharing of best practices. The headquarters gathers approximately 1000 employees and is distinguished by its strong international culture (45 nationalities), which makes it a rich and stimulating place to work.br/Within the Group, you will join the AXA Foundation for Human Progress. /p pThis is the endowment fund of the AXA Group, endowed with €60 million per year. It brings together the main philanthropic initiatives carried out by the Group and the AXA Mutuelles d'assurances over the past four decades in France and abroad. This Foundation embodies a new ambition: to make philanthropy a strategic pillar at the service of human progress, in line with our purpose "to act for human progress by protecting what matters". It is therefore a non-profit extension of our business as an insurer. /p pWith the AXA Foundation for Human Progress, we operate in 4 areas: /p ul liScience: Advancing research, better understanding risks and improving quality of life. /li liProtecting the Planet: Reconciling economic development and environmental preservation. /li liSolidarity, Inclusion and Education: Promoting a more equitable and inclusive society. /li liArt, Culture and Heritage: Encouraging dialogue and openness through culture /li /ul pThe AXA Foundation for Human Progress responds to a strong conviction: in a world plagued by crises, fractures and increasing fragmentation of society, we have a major role to play in strengthening the cohesion and resilience of our societies. Through the creation of the AXA Foundation for Human Progress, we will be able to: /p ul liBetter detect new needs and vulnerabilities at the intersection of different intervention themes, through increased support for science /li liPromote an interdisciplinary approach, by combining expertise and innovating methods. /li liStrengthen its impact measurement, to guarantee the relevance, transparency and effectiveness of the projects supported. /li liOffering simplified access for project leaders as close as possible to the needs of the population. /li /ul pWithin this Department, you will be part of the General Secretary team, supporting operations for the 4 areas of interventions. /p h3Your Role And Responsibilities /h3 pThe Operations Coordinator is responsible for bdirectly managing and optimizing the Foundation’s operational infrastructure /b, with a strong bfocus on IT systems, digital tools, processes, and vendor relationships /b. /p pThe coordinator will propose and implement the operational set-up and theb digital transformation initiatives /b, while overseeing the integration and transformation of proprietary and external tool and ensure operational excellence in grant lifecycle management. /p pThis role demands a bhighly technical /b and proactive individual capable of running our day-to-day operations while proposing and coordinating an innovation roadmap. /p h3Key Responsibilities /h3 h3Innovation and digital transformation /h3 ul liSupport the Secretary General to roll out the roadmap of tools needed to automate and launch our activities, into a unique seamless digital proposal for all 4 areas of intervention, ensuring transparency, timeliness, and high standards (solidarity, nature, culture, science). /li liImplement the transformation of our IT ecosystem to head towards a unified, unique and efficient digital landscape tailored for the foundation’s philanthropic activities. This requires the assessment of existing tools, this may require to lead a RFI then a RFP jointly with the AXA in-house IT departments. /li liLead initiatives to automate and optimize processes for our digital presence (potential website, social networks) and CRM targeted enhancements, significantly increasing efficiency and customer service quality, including the migration of legacy systems and processes that would be merged under a unique framework. /li liExplore and coordinate the development of innovative tools, such as interactive project search platforms with data visualization capabilities, working with providers and internal teams. /li /ul h3Operational Performance Monitoring /h3 ul liDevelop and coordinate the operational dashboards, monthly reporting, and performance metrics to track progress and identify improvement opportunities. /liliCollaborate with the AXA support services centers and providers to maintain operational integrity, security and compliance. /li /ul h3IT And Digital Tools Operational Coordination /h3 ul liSupport the Secretary General on the ownership of the Foundation’s IT and digital ecosystem, ensuring it supports and enhance day-to-day operational workflows for the transversal benefit of all 4 areas of intervention (solidarity, nature, culture, science). This includes the direct supervision of proprietary tools (e.g., AXA Research Fund CRM and website) and external software (existing platforms in place for solidarity, health science areas notably). /li liManage the deployment, launch, and ongoing enhancement of IT tools for philanthropic campaigns, grant processes, and internal operations. /li liOversee the technical support for websites, CRM systems, and other digital platforms, ensuring high availability and performance. /li liSupport the Administrative Finance manager to coordinate the automated tools regarding the contractual, invoicing, and compliance processes linked to grants inceptions and projects monitoring, ensuring operational efficiency. /li liEnsure the IT landscape is set-up for all 4 areas of intervention in terms of operational delivery of grant activities selection, partnership monitoring and invoicing mechanisms—on schedule and within scope. /li /ul h3Operational Excellence And Continuous Improvement /h3 ul liIdentify opportunities for operational innovation, automation, and process enhancement, ensuring the Foundation remains agile and efficient. /li liLead cross-functional projects to implement technological and procedural improvements, ensuring measurable impact. /li /ul h3Operational Process Management /h3 ul liLead the design, documentation, and continuous improvement of operational policies and procedures related to grant management, contracting, invoicing, and project delivery. /li liDrive process standardization and automation across the foundation’s intervention areas, ensuring efficiency and compliance. /li /ul h3Vendor And External Partner Coordination /h3 ul liDirectly manage relationships with external IT vendors, contractors, and service providers to guarantee timely delivery of high-quality solutions aligned with operational needs. /li liDefine and oversee contractual requirements, SLAs, and quality benchmarks for all vendors supporting IT, operational services and communication IT roadmap. /li /ul h3YOUR PROFILE /h3 h3Background /h3 ul liMaster’s degree or equivalent in IT, digital, operations or related fields. /li liTrack record in driving operational innovation, notably digital, IT systems, CRM platforms, automation, and process optimization with an acumen for artificial intelligence potentialities. /li liSolid project management with a focus on technical lead. /li liExperience in coordinating operations, digital transformation and vendor management within nonprofit, philanthropic, or research organizations is a plus. /li liAXA knowledge is a plus. /li /ul h3Skills / Abilities /h3 ul liInternational profile, fluent in French and in English. /li liStrong skills in IT project management, procurement and processes. /li liStrong interpersonal and communication skills to manage relationships. /li liStrong analytical skills and problem‑solving skills. /li liTeam Player ability to work in a multicultural environment. /li liAbility to organize effectively whilst maintaining excellent attention to quality. /li /ul h3WHY JOIN US /h3 pYou Will Join /p ul liA responsible company, towards people, including its employees and customers, and towards the planet. /li liA company with strong values. /li liA company promoting internal mobility and the training of its employees. /li liA company offering many benefits (learn more here: Reward Benefits | AXA Group). /li liA flexible company, allowing hybrid work, in the office and from home. /li /ul pIn line with our commitments, we celebrate each new hire by taking action for global reforestation: we plant a tree for every recruitment. So, are you ready to apply? /p pCourbevoie, Île-de-France, France 2 weeks ago /p /p #J-18808-Ljbffr