description du poste

Job number LBC03759 Contract Type Maternity Cover Posting End Date 21 April 2025 Job Area Housing, Property Management and FacilitiesAbout The JobSalary: £37,938 - £40,476 a year pro rata plus £963 essential car user allowance a year pro rataHours per week: 37Contract type: Fixed term for up to 1 yearIn this role, you will be at the forefront of addressing serious and complex cases of anti-social behaviour and tenancy breaches. Your day-to-day work will involve not only communicating effectively with a diverse range of people, including customers, internal colleagues, and external agencies, but also maintaining positive relationships even in challenging situations. You will have the opportunity to negotiate and influence outcomes in sensitive scenarios and organise both your workload and that of others to meet deadlines and targets efficiently.You will be empowered to take legal action and represent the Council in court, working collaboratively in a multi-agency approach to tackle anti-social behaviour. Your in-depth knowledge of current housing legislation and anti-social behaviour management will be crucial, as will your ability to provide complex advice and solutions to sensitive issues.Please note this role does not attract sponsorship.About YouYou are someone with demonstrable experience in dealing with complex cases of anti-social behaviour. Your communication skills, both written and verbal, are exceptional, enabling you to consult effectively with a variety of stakeholders and represent the department at a senior level. You are adept at negotiation and influencing in sensitive situations, and you possess the organisational skills to plan, prioritise, and execute tasks independently.Your ability to write clear reports and maintain accurate records is complemented by your skills in delivering presentations and training sessions. You are also sensitive to equality issues, with a deep understanding of relevant legislation, enabling you to identify and act against discrimination. A professional qualification or equivalent experience, alongside a current driving licence and vehicle access, is essential, as is your readiness to attend meetings and respond to emergencies outside of normal working hours.Join us and bring your expertise to a team that values your contributions and supports your professional growth.About UsOur ambitious Luton 2040 Vision – that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?Application ProcessBecause of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.BenefitsWe offer a range of excellent staff benefits which include:From 25 to 32 days’ annual leave: linked to length of service and gradeBuying annual leave scheme: buy up to 20 days additional annual leaveCareer Pathways: step up in your career or move into a specialist areaPension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grantGenerous relocation package: up to £8,000 (subject to eligibility)Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at homeWork/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patternsTraining and support: unlimited access to development courses, mentoring and support and clear career pathwaysStaff offers: includes discounts on your MOT, gym and fitness, restaurants and salonsArriva Travel Club: great value savings on local bus travelHow to applyWe understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out!Our ‘How to apply' page has more tips to help with your application: How to applyAvailable documentsAttached documents are available under links. Clicking a document link will initialize its download.download: Housing ASB officer Redeployment JD.pdfdownload: Luton_Values_Flyer (1).pdf #J-18808-Ljbffr