description du poste
What you'll be doing?
Imagine being the head of the biggest beauty department store in Europe with 3000 m² and more than 150 Brands!
We are finding a seasoned Retail management expert to join us as the Assistant General Manager (AGM), Sales, for Samaritaine Beauty department who will be a key business partner to the General Manager at store level. You will lead a team of Product Sales Managers (PSM’s). Through motivation, you will ensure they are effective in their role as a key link between the global merchant team and our customers, striving to improve team and space productivity in their assigned brands or categories.
Drive Store Productivity & Service Experience
- Lead a team of Product Sales Managers (PSM) to work effectively with Global & Division Merchants for executing the merchandising strategies in each of their areas.
- Lead each PSM to take proactive steps to increase their team sales and continuously improve individual productivity of their team members.
- Communicate Samaritaine's overall objectives to your PSMs and their sales team; ensure PSMs have clear goals and objectives which remain focused on the customer experience, increasing productivity and the product sales.
Human Resources
- Train, coach and actively encourage PSM and the sales team to meet or exceed location sales and profitability targets, while role modeling desired behaviors.
- Partner with your General Manager and Talent Management to ensure a succession and development plan is in place for your team.
- Take corrective action to improve unsatisfactory performance in consultation with your General Manager and Talent Management.
Store Planning & Presentation
- Work with Store teams, Merchants and Visual to execute store presentation and promotional activities.
- Actively participate in corporate charity initiatives, local community and government activities to demonstrate la Samaritaine's commitment to the local community in both business and social senses.
- Communicate with your General Manager, Assistant General Manager Operations, Talent Management, Merchandising, Marketing and Global CSC teams on relevant store issues.
Ideal Candidate- Bachelor’s Degree in Management, Business or equivalent preferred.
- 4 years’ retail store management required; regional and market leadership experience with merchandising and financial accountability highly desired.
- Able to effectively operate in a culturally diverse environment with astuteness and sensitivity.
- Able to work under stringent deadlines and high pressure and be able to prioritize a heavy workload with multiple deadlines.
- Strong analytical skills; ability to work with complex issues.
- Able to make sound decisions with relevant facts at hand; do not shy away from conflict.
- Good problem solving skills.
- Strong communication skills, both oral and written and be comfortable in making high level presentations.
- Ability to work independently and on weekends and outside of regular office hours, if required.
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