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Are you looking for an exciting opportunity in a company at the forefront of manufacturing and innovation and committed to sustainability? Join us!About usDS Smith is a leading provider of sustainable fibre-based packaging worldwide, which is supported by recycling and papermaking operations. We play a central role in the value chain across sectors including e-commerce, fast moving consumer goods and industrials. Through our purpose of ‘Redefining Packaging for a Changing World’ and our Now and Next sustainability strategy, we are committed to leading the transition to the circular economy, while delivering more circular solutions for our customers and wider society – replacing problem plastics, taking carbon out of supply chains and providing innovative recycling solutions.About the roleMain responsibilities:Implements the company's sales policy in its geographical area, working closely with the intern sales teams.Follow up and develop the sales with current and new customers.Participate to set up the right sales policy (including budget proposals)Provide made-to-measure offers to each customer and initiate the development of new products.Collect marketing information (customer, product, etc.).Communicate sales forecasts.Manage customer relations (profitability, invoicing follow-up, deliveries, complaints, etc.).Respect and apply the health and safety rules defined by the safety policy and internal regulations in place.Depending on the needs of the group, may be asked to carry out additional tasks.Apply the company price policy.Sales:Follow up current customersProspection and find out about the market potentialTarget potential customers in line with the sales strategyAnalyze customer needs and identify levers to take advantage ofParticipates in the development of technical solutionsBuild commercial offersNegotiate in line with the price policyProvide technical assistance / deals with complaintsManages customer portfolio in line with the objectives set by the managementPropose an annual budget and submit it to the Sales Manager for approvalCarry out day-to-day management in close collaboration with the inside sales teamCarry out common sale actions with cross-functional departmentsKeep a record of his/her activity in the CRMPrepare and proposes responses to tendersTake part in the group's continuous improvement working sessions / participate in the Commercial Excellence projectsQuality:Ensure that the Quality Management System (QMS) respond to the customer needs, requirements and satisfaction.Apply the Management's Quality policy and the rules and procedures defined in the documentation systemTake part in progress initiatives to improve quality and reduce customer complaintsImplement the corrective actions and improvement programsHealth & Safety:Apply the management's hygiene policy and the rules and procedures defined in the documentation systemTake part in identifying and controlling risks, and in improving the workplace hygiene management systemApply management's safety policy and the rules and procedures defined in the documentation systemParticipate in identifying and controlling the risks and improving the occupational health and safety management systemIs committed to respect and apply the highway codeAbout youEducation & Certifications:Business school diplomas, MastersOther diplomas with solid experience + 10 yearsExperience & Specific job requirements:Demonstrated experience in a similar position in other packaging companies10 years' experience in selling non-standard productsTo be familiar with paper and corrugated board manufacturing processes, as well as printing processesSolid experience in leading Sales teamsAbility to meet and/or exceed objectives (volume, margin, targets)Strong negotiations skillCuriosity, dynamism, enthusiasAutonomy (ability to organise and take initiatives)Open-mindedness, good interpersonal skills, enjoyment of human contactAbility to listen, ability to work in a team, availabilityComputer skillsFluency in an export language (English, German)Location: Kunheim (68) + regular travels