description du poste

ppppiLe  contenu   du poste  est   libellé   en   anglais   car il  nécessite   de  nombreuses   interactions avec  nos   filiales   à  l'international ,  l'anglais   étant   la langue de travail. /i  /p /pppiThis job offer is accessible to all, regardless of gender. /i  /p /p /pppbJob title: /biAccelerator Consumer Experience Strategy Lead (Lyon) /i /p /p /p ulliiLocation: Lyon, MS Digital Accelerator  /i /liliiHybrid (3 days on site) /i /li /ul h1iAbout the job /i /h1 pAs a bCX Strategy Lead /b within the Manufacturing Supply (MS) Accelerator, you will provide the end-to-end human-centered experience strategy and digital solutions for Sanofi manufacturing staff to work seamlessly and easily across products and services within its ecosystem while aligning with the product roadmap, needs of users, and technical frameworks. Collaborating closely with Product teams, leadership, and key stakeholders, you will shape solutions that align with business objectives, product vision, and long-term strategy, ensuring seamless and scalable experiences across the MS ecosystem.  /p pThis role demands deep expertise in user experience, design thinking, and Human-Centered Design methodologies where you will develop CX strategy to differentiate and deliver innovative digital solutions that will make experiences more accessible, more integrated and more reliable for users in collaboration with cross functional teams and other key stakeholders. You will identify and set CX strategy, envision complex CX ecosystems, and inspire teams to push the boundaries of what’s possible. Your success will see your strategies being the lighthouse for the projects you are working on. /p pYou will play a key role in fostering a user-centric culture, adapting to evolving needs, and championing design excellence. If you’re passionate about delivering impactful, scalable solutions, join us in shaping the future of Sanofi’s Consumer Experience (CX) journey.br /br /At Sanofi, we’re committed to providing the next-gen healthcare that patients and customers need. It’s about harnessing data insights and leveraging AI responsibly to search deeper and solve sooner than ever before. Join our Consumer Experience Design Team as a Product Design Lead and help make it happen. Your job? Lead the creation of exceptional user experiences and global product design, fostering a user-centered culture while collaborating with cross-functional teams to drive innovation and impact. /p pbMain responsibilities: /b /p pbDeliver CX Strategy /b – Looking across digital products for the organization: define plans, principles, based on research and insights and measurement frameworks /p ulliEnsure CX Strategy meets agreed upon milestones, mitigating risk and maximizing process efficiency /liliWork closely with direct and indirect team members to define, document, share and maintain our overall user experience strategy, rollout, and operations for Sanofi products and digital solutions /liliReallocate resources appropriately to deliver on priorities under tight deadlines; responsible for leading a team of CX Strategy employees and contractors /liliMentor, share and empower the team to stay informed of changes in the industry, constantly learn and grow as a CX Strategist /liliEmbody excellence in consumer experience at all level and influence product and service strategy directionbr /  /li /ulp​bInfluential Leader /b – Representing CX Strategy across the business and corporate, including product and service development functions:  /p ulliIntegrate CX Strategy within the Consumer Experience and digital development process and be an advocate for CX within Digital, partner organizations and stakeholder groups /liliAffect deep levels of change in terms of how CX functions with its peers in Global Business Units, RD, Corporate and Engineering /li /ul h1iAbout you  /i /h1 ulliStrong analytical skills with ability to absorb qual and quant data in order to synthesize key challenges or learnings /liliStrong communication and presentation skills to convey recommendations efficiently /liliStrategic planning for CX:  Recognized ability to draw plans from assessment based on product roadmap, team maturity, existing knowledge gaps, and business priorities /liliStrong business acumen, with ability to understand value generation and business modelling /liliDigital product management skills: Deep understanding of what makes a digital product, with notions of agile, CX, in order to be best advice to Digital product owners /liliCX Measurement frameworks knowledge and practice, both in qual and quant, to setup measure of efficacy /liliInternational experience, with understanding of cultural sensitives as the role is global /liliHigh EQ to lead cross-functional teams, different stakeholders within the organisation and understand how to bring them along to drive CX excellence across MS digital products /liliProven Track Record success in CX Strategy for Manufacturing Supply – A strong portfolio showcasing frameworks and E2E mapping for complex digital products in the physical Manufacturing Supply (MS) space environment /liliExpertise in Scalable, User-Centered Solutions – Deep experience in Conceptualizing data-heavy interactions, systems, and workflow optimization tools tailored to MS environments /liliMastery of Miro and FigJam – Advanced skills in Miro and FigJam for frameworks experience mapping, and seamless collaboration with Research, Design, and Engineering teams /liliExperience with Agile and Iterative Design Process and Agile – Deep understanding of Design Thinking, Lean UX, Human-Centered Design, Agile methodologies, and rapid iteration, ensuring continuous improvement and impactful design executionbr /  /li /ulh1iWhy choose us? /i /h1 ulliBring the miracles of science to life alongside a supportive, future-focused team /liliDiscover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally /liliEnjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact /liliTake good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave /liliJoin Sanofi's Digital Accelerator team in Lyon, where product teams are creating and delivering the next generation of digital, data, and AI-driven products to transform healthcare /li /ulh1br /bPursue /b iProgress /i. bDis /bbcover  /biExtraordinary /i. /h1 ppProgress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue Progress. And let’s discover Extraordinary together.    /p /p ppAt Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.    br /    /p /pppWatch our  a ALL IN video /a  and check out our Diversity Equity and Inclusion actions at  a sanofi.com /a!    /p /pp#LI-FRA #LI-Onsite #Accelerator /p